FAQ

Frequently Asked Questions

What does Peldavix offer?

Peldavix focuses on modern compact furniture and practical household storage. SpaceWise Living centers on flexible everyday use, while Everyday Storage helps organize frequently used essentials.

How do I choose the right size?

Compare the dimensions in the product listing with your available space. Allow room for drawers, tilt-out doors, folding surfaces, and walking routes. Review materials, load limits, and assembly requirements before ordering.

How long will my order take?

Orders are normally processed within 1–3 business days. Estimated transit is 10–20 business days after dispatch, making the usual estimated total 11–23 business days. Business days exclude weekends and public holidays affecting fulfillment or delivery.

How much is shipping?

Shipping costs are calculated and displayed at checkout before payment. Any free-shipping promotion applies only under the conditions expressly shown with the offer.

Do orders ship from the United States?

Not necessarily. Orders may be fulfilled through overseas or partner facilities depending on the product and inventory. A U.S. delivery destination does not imply U.S. dispatch.

How do I track my order?

We send tracking information in the shipping confirmation after dispatch. Contact support through the Contact Us page if tracking is unavailable or your package appears delayed.

Can I cancel or change an order?

Contact support as soon as possible. We will cancel an unshipped order if fulfillment can be stopped, with no cancellation fee. Approved cancellation refunds are issued within 7 business days, or sooner where required by law. Changes may be unavailable after dispatch.

Can I return an item?

Request an eligible return within 30 calendar days after delivery. Change-of-mind items must be unused, unassembled, and complete, with original or equivalent protective packaging. Contact support before sending anything back.

Who pays return shipping?

You pay shipping for preference-based returns. For damaged, defective, incorrect, or materially misdescribed items, we provide an appropriate solution at no additional cost. No restocking fee applies.

Where do I send my return?

Support provides the appropriate return address and instructions. The location may be outside the United States. Do not use a business registration address or the original parcel address without authorization.

When will I receive my refund?

Approved return refunds are issued to the original payment method within 5–10 business days after receiving the return, including inspection within that period. If no return is required, the period starts upon approval. Shorter legal deadlines take precedence. Bank posting time may vary.

What if my item arrives damaged or parts are missing?

Contact support with your order number and available photos. We will review the issue and arrange an appropriate parts replacement, replacement item, refund, or other agreed solution.

What if tracking says “Delivered,” but I cannot find the package?

Check nearby delivery areas and ask household members or building staff where appropriate. If it is still missing, contact support. A delivery scan does not automatically prevent investigation or resolution.

Which payment methods can I use?

Use the payment methods displayed at checkout. Availability may depend on your location, device, and payment provider.

Are decorative accessories included?

Only items expressly listed in the product’s package contents are included. Lifestyle accessories are not included unless the listing states otherwise.

How can I get help?

Use the Contact Us page for product, order, return, payment, or privacy assistance. The relevant policy pages provide the complete terms.