Terms of Service

Terms of Service

Business Information

Peldavix is owned and operated by Hangzhou Longzhiyi Network Technology Co., Ltd.

Legal Company Name: Hangzhou Longzhiyi Network Technology Co., Ltd.
Business Owner: Junfeng Chen
Business Address: Unit 2F-OF022, Building 1, No. 80 Baoqing Street, Qiaosi Subdistrict, Linping District, Hangzhou, Zhejiang, China
Email: service@peldavix.com
Website: https://peldavix.com
Phone: +86 15729120348
Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m., U.S. Eastern Time (ET), excluding local public holidays.

These Terms of Service govern your use of this website. “We,” “us,” and “our” refer to the company identified above, operating as Peldavix. Purchases are also subject to our Terms of Purchase and the applicable shipping and return policies.

1. Eligibility and Website Use

To place an order, you must have the legal capacity to enter into a binding agreement, or act with authorization from someone who does. Provide accurate information and use the website only for lawful purposes.

You must not interfere with website security, introduce malicious code, impersonate another person, submit fraudulent orders, or use the website to violate another person’s rights.

2. Accounts

If you create an account, keep your login credentials confidential and notify us if you suspect unauthorized access. We may restrict access where reasonably necessary to address fraud, security threats, or material misuse.

3. Product and Website Information

We aim to provide accurate product descriptions and pricing. Colors may appear different on different screens. Product dimensions, materials, package contents, and assembly requirements are those stated in the applicable listing.

If a material listing or pricing error affects an order, we will explain the issue and offer the choice to proceed on corrected terms or cancel for a full refund. We will not charge an additional amount without your agreement.

4. Intellectual Property

Website content, branding, photographs, and other materials are owned by us or used with permission. You may browse and use the website for personal shopping. Reproduction or commercial use requires permission unless permitted by law.

5. Reviews and Submissions

Submit only content you are entitled to share. Reviews should reflect your own experience and must not include unlawful content or another person’s private information. If you submit a review, you allow us to display it and make reasonable formatting changes without changing its meaning.

6. Third-Party Services

Payment providers and other third-party services may apply their own terms. We remain responsible for our obligations as the seller and do not transfer responsibility for resolving order issues solely to a payment provider or carrier.

7. Privacy

Our Privacy Policy explains how personal information is handled when you browse, shop, or contact support. Available privacy choices depend on your location and applicable law.

8. Availability and Responsibility

Website access may occasionally be interrupted for maintenance or reasons outside our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded, including applicable liability for fraud, personal injury, or defective products.

Your consumer rights remain protected. These terms do not remove mandatory rights, warranties, remedies, or access to courts available under applicable law.

9. Disputes

Please contact support first so we can try to resolve a concern. This does not prevent you from using lawful dispute procedures or seeking relief through a court or regulator with jurisdiction. No mandatory arbitration or class-action waiver is imposed by these terms.

10. Changes and Severability

Updated terms apply prospectively when posted. Changes do not retroactively reduce rights relating to orders already accepted. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.